FAQs
Q: What is Finder Sports?
A: Finder Sports Private Limited is a sporting goods company based in Kochi, Kerala. We are both manufacturers and distributors of sports support gear and fitness accessories. Our goal is simple: to make high-quality, reliable, and affordable sports care solutions that help people train safely, recover faster, and perform better.
Q: Do you manufacture your products?
A: Yes. We design and manufacture many of our products in-house. This allows us to maintain strict quality control, introduce innovative features, and ensure every item meets the real needs of athletes and fitness enthusiasts.
Q: What kind of products do you offer?
A: Our products cover a wide range of sports supports and accessories, including:
- Knee, ankle, elbow, wrist, and shoulder braces
- Posture correctors
- Compression sleeves and wraps
- General fitness accessories for training and recovery
Q: Are your products genuine?
A: Absolutely. Since we manufacture and source directly from trusted facilities, all our products are authentic, brand-new, and quality-tested. We do not sell imitations or refurbished items.
Ordering & Payments
Q: How can I place an order?
A: You can order directly from our official website or through select retail partners.
Q: What payment methods are accepted?
A: We support secure payments through:
- Credit & debit cards
- UPI
- Net banking
- Popular wallets
- Cash on Delivery (for eligible orders)
Q: Can I cancel or change my order?
A: Yes, as long as your order hasn’t been shipped. Please contact our customer support team quickly for cancellations or modifications.
Shipping & Delivery
Q: Do you deliver across India?
A: Yes, we ship to all serviceable PIN codes in India through trusted courier partners.
Q: How long does delivery take?
A: Orders are usually delivered within 2–7 business days after dispatch. Deliveries to remote areas may take a little longer.
Q: How do I track my order?
A: Once your order ships, you’ll receive an SMS and email with a tracking number and a link to follow your shipment in real time.
Returns & Refunds
Q: What is your return policy?
A: Products can be returned if they are unused, in original condition, and with all packaging and tags intact. Customers cover the return shipping charges unless the item was defective or incorrectly shipped.
Q: What if I receive a damaged or defective item?
A: Please reach out to us immediately with photos of the product. We’ll investigate and arrange a replacement or refund if the claim is valid.
Product Support
Q: How do I choose the right size for a support or brace?
A: Each product page includes a size chart with clear instructions. If you’re unsure, our customer support team is happy to guide you to the right fit.
Q: Do your products help with both prevention and recovery?
A: Yes. Our supports are designed to help in both ways—preventing injuries during training or play, and aiding recovery after strain or injury. However, they are not medical substitutes. For serious injuries, we recommend consulting a healthcare professional.
Q: Can I use Finder Sports products for daily fitness and work as well?
A: Definitely. Many of our supports, such as posture correctors and wrist braces, are suitable for everyday use—whether at the gym, office, or during light physical activity.
Trust & Assurance
Q: Why should I choose Finder Sports?
A: Because we combine the expertise of a manufacturer with the accessibility of a retail brand. That means you get:
- Genuine, high-quality products
- Affordable pricing (no unnecessary middlemen)
- Designs tested for real-world use
- A brand that cares about athletes, fitness enthusiasts, and everyday users alike
